Legal · the fine print

Legal Notice & Imprint

The provider information the law requires a European online store to publish, together with the product-safety contact, the hosting provider, and the authorities you can turn to if something goes wrong.

Last updated 5 October 2026 · version 1.0

Provider details on this page still contain placeholders. They must be completed with the company's real registered details before the store relies on this document.

01

Service provider

Legal name
[Your registered company name, e.g. Hopium Kft.]
Trading name
Hopium Clothing
Legal form
[Legal form, e.g. limited liability company (Kft.) / sole proprietor (egyéni vállalkozó)]
Registered seat
[Registered seat: street, city, postal code, country]
Registry court
[Court of registration, e.g. Budapest-Capital Regional Court of Registration]
Registration number
[Company registry number, e.g. 01-09-123456]
Tax number
[Hungarian tax number, e.g. 12345678-2-42]
VAT number
[EU VAT number, e.g. HU12345678]
Chamber registration
[Chamber of Commerce registration, if registered]
Email
hopiumstore@gmail.com
Telephone
[Customer service telephone number]
Postal address
[Postal address for returns and formal notices]
Website
[Registered website of the business, if different]

The provider is entered in the register of the court above and carries on the business of online retail of apparel. No activity of the provider requires a licence or authorisation; accordingly, no supervisory authority licence number applies. The provider is registered with the Hungarian Chamber of Commerce and Industry where that registration is required.

02

Contact, and the language of the contract

Write to hopiumstore@gmail.com for orders, returns, warranty claims, privacy requests and formal notices; we answer within 2 business days. Complaints in writing are answered within 30 days with reasons where a claim is refused. Contracts are concluded in English; the information duties owed to consumers are provided in English. English (contracts are concluded in English; information duties are provided in English)

03

Prices, taxes and currency

Prices are stated in USD and include everything charged by us: the price displayed at checkout is the total payable, with the shipping charge shown separately before payment. Import duties and taxes levied outside the European Union are collected by the destination country and are not included — see the Shipping & Delivery Policy.

04

Product safety and the EU responsible person

The pieces sold here are apparel, and are safe for their intended use. Each piece carries its fibre composition, country of origin and care instructions. Where a piece has any restriction on use, the product page and the label state it.

Responsible person in the EU
[Name of the EU responsible person]
Postal address
[EU postal address of the responsible person]
Email for safety matters
[Email address of the responsible person]
Production partners
Printify (print-on-demand production partners in the EU, UK and United States)
Manufacturer information
Shown on the garment label and on the product page of the piece concerned.

If you believe a piece sold here is unsafe, or you need safety or recall information, write to the email above with the order number and photographs. We respond within two business days and, where a corrective action is needed, publish it here and contact affected customers directly.

05

Technical provider and hosting

The store runs on Base44 / Wix.com Ltd. (application hosting, database and storage), which provides application hosting, database and file storage. Payment is taken through Shopify (hosted checkout and Shopify Payments), and production and dispatch are carried out by Printify (print-on-demand production partners in the EU, UK and United States). These providers process data only on our instructions, under the arrangements described in the Privacy Policy.

06

Complaints, conciliation and the consumer authority

Please raise a problem with us first — hopiumstore@gmail.com. If we cannot settle it, a consumer resident in Hungary may apply to the conciliation board competent for their place of residence, which is free of charge; the board for our seat is Budapesti Békéltető Testület (Budapest Conciliation Board), 1016 Budapest, Krisztina körút 99., Hungary, bekelteto.testulet@bkik.hu. Conciliation boards are free of charge for consumers. The board competent for you is normally the one for your place of residence; the board for our seat is listed here.

A consumer may also turn to the competent government office (kormányhivatal) in your place of residence, acting as consumer protection authority (1818 (Hungarian government customer service), https://fogyasztovedelem.kormany.hu), or bring the matter before a court. Nothing on this page prevents a consumer from using any of these routes, and none of them replaces the other.

The European Commission's Online Dispute Resolution platform ceased to accept complaints on 20 March 2025 and was discontinued on 20 July 2025 under Regulation (EU) 2024/3228. We therefore no longer link to it; the conciliation board and consumer authority routes above are the ones open to you.

07

Data protection authority

For privacy complaints the supervisory authority is Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH), 1055 Budapest, Falk Miksa utca 9–11., Hungary, ugyfelszolgalat@naih.hu, +36 1 391 1400, https://naih.hu. You may also complain to the authority in your own country of residence.

08

Copyright, designs and imagery

  • The brand, trade marks, prints, garment designs, photography, text and the layout of this store are ours or licensed to us, and may not be reproduced commercially without written permission.
  • Some campaign imagery on this store is generated or composited with the help of AI tools. Such images are illustrative of styling and mood; where an image is AI-generated, the actual garment and the product photography on the product page are the accurate reference for what is sold.
  • How to report material you believe infringes your own rights is set out in section 14 of the Terms of Use & Sale.
09

Accessibility

We aim to keep this store usable for everyone: keyboard navigation throughout, visible focus outlines, text contrast that meets WCAG AA in the increased-contrast setting, alternate text on content imagery, and reduced motion respected where your system requests it. If something is hard to use, write to hopiumstore@gmail.com and we will fix it or provide the information in another form.

10

How this notice fits together

This page is the imprint required by law. The rights and obligations of a purchase are in the Terms of Use & Sale; the return and refund terms in Refunds & Returns; delivery in Shipping & Delivery; and data handling in the Privacy Policy and Cookie Policy.