Legal · the fine print

Withdraw from an order

This is the statutory withdrawal function: one click records your declaration that you withdraw from the contract, and gives you a dated reference straight away. No reason is needed, and no question will be asked.

Last updated 5 October 2026 · version 1.0

Provider details on this page still contain placeholders. They must be completed with the company's real registered details before the store relies on this document.

01

Withdraw from the contract

Complete the four lines below and press the button. That single press is your declaration — you do not have to give a reason, and nothing else is required of you. If you would rather write, the model form and our email address are in section 3.

You can also withdraw by simply telling us in your own words — email hopiumstore@gmail.com from the address you ordered with. The law does not require a form, and using this page is not a condition of the right.

02

What happens next

  • We hold a dated record of your declaration and acknowledge it in writing.
  • You have 14 days from the declaration to send the pieces back — unworn, tags on, in protective packaging. Trying a piece on is expected and allowed.
  • We refund the price and the standard delivery cost within 14 days of your declaration, or of the pieces reaching us, whichever is later, by the same payment method you used.
  • You pay the return postage when withdrawing for a change of mind; we pay it — and reimburse yours — where a piece is faulty, wrong or damaged.
  • Any reduction for handling beyond what a shop would allow is explained before it is applied. The full detail is in Refunds & Returns.
03

Model withdrawal form, and writing to us

Send the following to hopiumstore@gmail.com, or by post to [Postal address for returns and formal notices]. A clear statement in your own words is equally valid.

To [Your registered company name, e.g. Hopium Kft.], [Registered seat: street, city, postal code, country], hopiumstore@gmail.com:

I hereby give notice that I withdraw from my contract of sale of the following goods: ______________________________

Ordered on / received on: ____________________   Order number: ____________________

Name of consumer: ______________________________

Address of consumer: ______________________________

Date: ____________________

04

When the right does not apply

The 14-day right applies to standard catalogue pieces — including every piece printed on demand here. It does not apply to pieces personalised to your own specification, to sealed goods unsealed for hygiene reasons, or to business purchases. Where it does not apply, your statutory rights for faulty or non-conforming pieces remain in full: write to hopiumstore@gmail.com and we will resolve it. We answer within 2 business days.